I'm not so sure they are. Once the passager boards the plane I think the overbooking policy goes out the window.tlombard wrote:I'm sure the terms and conditions that we never read, yet agree to every time because we have to in order to actually do anything with a company, give them the right to decide they can demand you leave the plane at any point at which point you are trespassing if you don't leave. I don't agree with it but I bet legally they are on solid ground right there.
At the very least it's a very anti consumer practice and I'm not going to defend united here.