GatewayRedbirds.com

Seriously. I've now had to explain EVERY DAY that you've been hired how to access your email. I don't understand how you've spent decades running organizations but have seemingly never navigated the apparantly incredibly difficult "web-based email". I mean, its so confusing! You have to, like, remember to type "mail.X.com" into the browser (the goddamned address bar, not the [expletive] google bar you dolt!) Then there are all these confusing things to click like "username" "password" "sign in" "register for new account". Gosh, with those, and only those, 4 options, what ever would you choose? Oh wait, ITS A GOD DAMNED THING A 3 YEAR OLD CAN DO.

Seriously. This person has run organizations. How do you do that without email? You applied for this job through email. its not brain surgery. its mail.X.com

Oh, and why do I have to make the same explanations over and over on how to access files. Click on the god damned file folder. Then pick the server, then pick the file. Its not hard. Just look for it. I'm not even frustrated that you don't know where to look for the files. Just, how can you not know how to get to files?

Seriously. How do you run organizations without knowing how to access files and use email. What did you do all day?

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Sounds like you lack synergy with your boss.

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I don't know what a brain surger is, but it sounds pretty bad.

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there are a lot of older people who have a really hard time with technology. more organizations have probably been ran without email than with.

Once again I am thinking of this:

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“You can judge a man's true character by the way he treats his fellow animals.”
― Paul McCartney

For about five years when my dad first got a computer, he would literally make me, my brother, or my mom do every single step between him turning on the computer and him browsing eBay. He can get that far himself now, but he won't even try to print, scan, or do pretty much anything else. Try to show him how something is done, and he'll yell that it's faster to just do it for him. This is a guy who spends 3 hours a day on the computer. I don't know how my mother has kept from murdering him in his sleep over this.

This guy at work is refusing to try to learn. If you're able, just refuse to help him and he'll figure it out on his own. If he's the boss and you can't, just murder him I guess.

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I can't not help because a big project needs to get done and I'm the only one (with a brain) who can do it because I'm not a dolt. (and I have no clue how to do it, its way above my paygrade (I turned down a promotion because I only want to work 40 hours/week) but instead of feining helplessness. I'm looking at old versions, looking at our info and asking educated questions.) And I'm a pushover and will always help when someone asks, then I'll vent at GRB. I don't mind helping to a degree, but when I ask for help, I write crap down so I don't have to ask again. Then I learn it, or I keep a cheat sheet. Just make an effort. The library has free classes on basic computer programs and functions.

I mean, I get that technology is tough when you don't grow up with it, but if you've worked a deskjob in the past 15 years (except maybe a receptionist), how do you not know how to click on a folder to get to your documents or go to an email server? At some point, just learn it. I don't know how you can't learn that. Its the basis on how you start every single action for work. It doesn't bother me that you don't know where to find certain files. There is a logic to it, but you have to learn the language of the organization to understand the logic, but this is "how to open a file". I mean, I've never done the smart phone and phone to email thing, but when asked, I googled around and figured it out.

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I've had to re-teach several older folds how to use dropbox about 30 times. So I did screen captures with step by step instructions for every possible question and when they ask now - I hand them the sheet.

I've done that before at another job. It can work unless you have so many cheat sheets that no one takes the time to dig through them.

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That's why I have them in my drawer - I reach in and hand it to them (or email it). It's more to get them used to figuring it out themselves instead of expecting me to come running to their computer.