The IRS - You're killing me.
- Leroy
- a bad penny always turns up
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The IRS - You're killing me.
I have a tax client that needs a tax appointment at the local IRS office to straighten out some things. You can't just walk in anymore, you need to call a national number to schedule an appointment. My client has tried, and gets frustrated with the wait times so he asked me to do it. So, I get everything necessary, including power of attorney.
I make the call this morning and am on hold for 35 minutes. I get someone, explain the situation and that I need to make an appointment. She tells me that she does not have a fax machine to accept my power of attorney. In the past, during the call, you would always fax the agent a power of attorney and go from there. Not with this person, she has no fax machine. She tells me she can't transfer me and that I need to call back to the same number and basically hope the next agent I get has a fax. Wow. This could take several calls apparently, just shooting in the dark for a damn fax machine. So I call, and am told due to high call volumes, I need to wait until tomorrow. It is 11 am. WTF. I can't make the appointment without the power of attorney, but I can't get the power of attorney to anyone. I could fax it to a general number and wait 25 days for it to process. Great. So I pay 170 a year for a fax that is pretty much only used for IRS correspondence, and today it is useless.
I make the call this morning and am on hold for 35 minutes. I get someone, explain the situation and that I need to make an appointment. She tells me that she does not have a fax machine to accept my power of attorney. In the past, during the call, you would always fax the agent a power of attorney and go from there. Not with this person, she has no fax machine. She tells me she can't transfer me and that I need to call back to the same number and basically hope the next agent I get has a fax. Wow. This could take several calls apparently, just shooting in the dark for a damn fax machine. So I call, and am told due to high call volumes, I need to wait until tomorrow. It is 11 am. WTF. I can't make the appointment without the power of attorney, but I can't get the power of attorney to anyone. I could fax it to a general number and wait 25 days for it to process. Great. So I pay 170 a year for a fax that is pretty much only used for IRS correspondence, and today it is useless.
- GeddyWrox
- Caught you a delicious bass
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- Fat_Bulldog
- likes to grate his own cheese
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Re: The IRS - You're killing me.
That flat out sucks!
- mikechamp
- Hall Of Famer
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Re: The IRS - You're killing me.
They don't accept scanned and e-mailed documents? Or have an upload option on their website?
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- "I could totally eat a pig butt, if smoked correctly!"
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Re: The IRS - You're killing me.
Fax? Why don't you send it over on a dinosaur?
- Leroy
- a bad penny always turns up
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Re: The IRS - You're killing me.
They have never accepted e-mails. Not sure what their deal is with that, and no upload option. But yeah, no kidding. Who the hell even uses faxes anymore. I know their systems are antiquated, but geez.
I have heard that e-mails might not be secure, but I've seen The Firm. Faxes ain't no great shakes either.
I have heard that e-mails might not be secure, but I've seen The Firm. Faxes ain't no great shakes either.
- CardsofSTL
- All Hail the GDT Master
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Re: The IRS - You're killing me.
These people are probably working remotely and don't have faxes at their house. I say you just send it by Pony Express.
- mikechamp
- Hall Of Famer
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Re: The IRS - You're killing me.
The answer is obvious:
Singing telegram
Singing telegram
- GeddyWrox
- Caught you a delicious bass
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Re: The IRS - You're killing me.
Carrier Pterosaur.
- Smith Corks One
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