People who speak in a rude way

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cardinalkarp
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Re: People who speak in a rude way

Post by cardinalkarp »

you know what.. not quite the case at this place.. if you eat there
they pretty much look just like that.. i don't get the peppers and onions though
That's not a philly then, its just some roast beef and cheese. :wink:

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Popeye_Card
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Re: People who speak in a rude way

Post by Popeye_Card »

maddash wrote:
ghostrunner wrote:Whoa, whoa, whoa...

Maddash went through a drive-thru.


And this is a lame rant. I say "that's it" all the time at the drive thru. It signifies that the order is finished and I'd like to not be asked if I'd like new product X to go with it. Emphasizing NO is totally cool. What good does it do to have them mess it up and waste everyone's time? And getting worked up over "i need?" Come on. You do need food. Maybe not in that form, but since you're hungry and in a drive thru, I'll allow it.
McDonalds, too. I had a craving, what can I say.

And it's just a mater of speaking to someone like they weren't a machine. There's really no need to be so clinical when ordering food. I mean, there's an actual human being on the other end.

There's just a ton of underlying meaning in the words we choose, how we say them, who we say them too... At the root of it, we're using language to persuade people to make choices that we want. So, for me, "need" is a somewhat aggressive word. There's an underlying agitation when you use "need" in a drive-thru. Almost threat like - "if you don't give me this item that I need, there are going to be consequences". And then you add on the halting use of words like NO. You're implying that you don't trust the person on the other end. And you cap off the conversation by preventing the other person from speaking to you - by ending with "that's IT" you're taking command of the conversation and saying I dictate what gets said, not you.

This is essentially how people interact with each other - lots of subtly, lots of things that go unnoticed on the surface but mean something in the subconscious. And it just boils down to treating people - through language - with the respect they deserve. I mean, while a perfectly effective statement in the technical sense, you'd never ask to see someones phone by saying "I need to see that, give it to me". The whole dynamic of the interaction would change and you'd probably never actually get to see the phone.
I need you to STFU. That's it.

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Re: People who speak in a rude way

Post by maddash »

cardinalkarp wrote:I completely understand what you've been saying, there's no point in being rude to the drive through person (and I never am) but this comment got me...
You're implying that you don't trust the person on the other end
I would say that when going through the drive through there's a 25% chance they get your order wrong.
TIT. In fact, they screwed my order up.

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omaha_red
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Re: People who speak in a rude way

Post by omaha_red »

cardinalkarp wrote:
you know what.. not quite the case at this place.. if you eat there
they pretty much look just like that.. i don't get the peppers and onions though
That's not a philly then, its just some roast beef and cheese. :wink:

just how i like em..

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JL21
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Re: People who speak in a rude way

Post by JL21 »

I have a hard time getting pissy with fast food people. I mean... it's someone making little money to sling burgers. Often, it's a kid who's doing his or her first job.

If I wanted good service guarantees, I wouldn't be at McDonald's.

(not that I'm passing judgment on anyone for getting angry, because it does suck to get an order wrong; I just try to remind myself that the person that jacked up my order is making minimum wage and probably holding down their first job ever)

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Re: People who speak in a rude way

Post by ghostrunner »

well, I didn't hear the tone, but none of that strikes me as getting pissy. If it were face to face, it would be different. There's less chance to hear things incorrectly. If it were me - and I've worked a few counters in my day - none of that would bother me.

And I pretty much speak to everyone like they're a machine. I'm a cold son of a [expletive].

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cardinalkarp
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Re: People who speak in a rude way

Post by cardinalkarp »

maddash wrote:
cardinalkarp wrote:I completely understand what you've been saying, there's no point in being rude to the drive through person (and I never am) but this comment got me...
You're implying that you don't trust the person on the other end
I would say that when going through the drive through there's a 25% chance they get your order wrong.
TIT. In fact, they screwed my order up.
Its because you didn't emphasize your "no's" and didn't end it w/ a "that's it!"

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Re: People who speak in a rude way

Post by phins »

JL21 wrote:I have a hard time getting pissy with fast food people. I mean... it's someone making little money to sling burgers. Often, it's a kid who's doing his or her first job.

If I wanted good service guarantees, I wouldn't be at McDonald's.

(not that I'm passing judgment on anyone for getting angry, because it does suck to get an order wrong; I just try to remind myself that the person that jacked up my order is making minimum wage and probably holding down their first job ever)
And probably is either 1. 16 y/o and scared crapless of you getting angry with them (being rude exacerbates this feeling), or 2. A person only able to be employed by a fast food facility (at which point pissing them off is not adviseable). 3. About to snap on the next rude sumbich who walks through that door, with "Mr. Happy" firmly gripped under the counter.

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MrCrowesGarden
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Re: People who speak in a rude way

Post by MrCrowesGarden »

omaha_red wrote:
cardinalkarp wrote:
TabascoElvis wrote:
omaha_red wrote:
phinstd wrote:What is this PepperJax grill to which you speak?
pepperjax

the best hangover food ever

Image
oh my word
We all know the sandwich you actually get looks absolutely NOTHING like that.
you know what.. not quite the case at this place.. if you eat there
they pretty much look just like that.. i don't get the peppers and onions though
Agreed. They do overload your sandwiches quite nicely.

I usually go with the onions and jalapenos on mine, occasionally "fireballed" (they have a squirt bottle full of jalapeno juice and cook your food in the juices).

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JL21
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Re: People who speak in a rude way

Post by JL21 »

ghostrunner wrote:well, I didn't hear the tone, but none of that strikes me as getting pissy. If it were face to face, it would be different. There's less chance to hear things incorrectly. If it were me - and I've worked a few counters in my day - none of that would bother me.

And I pretty much speak to everyone like they're a machine. I'm a cold son of a [expletive].
Oh, I wasn't specifically referring to that.

Here's a for instance.... a guy I went to college with loves to tell the story of the time they put tomatoes on his burger after he told them not to. He pulled them off, drove back around through the drive through, and threw the tomatoes back into the window, then drove off.

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