Express lane violators

[dmarx114]

After watching a guy in front of me ckeckout with 35-40 items in the 10 items or less lane, I asked the cashier if they had an official policy on how to respond. She said they were told to just ignore it, which I can understand given that they don't want to antagonize customers or waste even more time by asking people to pick their stuff back up and go to another lane, but surely there must be a better way. Some kind of public shaming might be most effective, but what about tacking on an additional $1 per item if you go more than 50% over the limit or something similar?

You should have confronted the person in a firm but respectful way.

[cardsfansince82]

You should have confronted the person in a firm but respectful way.

No. The store needs to either enforce the policy or get rid of it. Do you think the type of person who goes through the express lane with 50 items is capable of being embarrassed or guilted into moving? It's not up to customers to police each other...that can only lead to arguments and fights.

I was at a store the other day and there were two express lanes 10 items or less. Each register had someone with 50 items checking out. There was a phone number for the manager posted and a little sign saying to call them if you were dissatisfied with anything at the checkouts. Am I really supposed to pull out my phone and call in front of this [expletive] to complain about them and/or the employee and/or the staffing levels overall? To me that is just a sharknado of passive aggressive bull [expletive]. Why do you think people keep getting in that line with way too many items? Because they know they won't be told to move. I guarantee you that problem would fix itself real quick if the stores would just enforce the policy and people had to go to the end of a line.

[Molly]

You should have confronted the person in a firm but respectful way.

No. The store needs to either enforce the policy or get rid of it. Do you think the type of person who goes through the express lane with 50 items is capable of being embarrassed or guilted into moving? It's not up to customers to police each other...that can only lead to arguments and fights.

I was at a store the other day and there were two express lanes 10 items or less. Each register had someone with 50 items checking out. There was a phone number for the manager posted and a little sign saying to call them if you were dissatisfied with anything at the checkouts. Am I really supposed to pull out my phone and call in front of this [expletive] to complain about them and/or the employee and/or the staffing levels overall? To me that is just a sharknado of passive aggressive bull [expletive]. Why do you think people keep getting in that line with way too many items? Because they know they won't be told to move. I guarantee you that problem would fix itself real quick if the stores would just enforce the policy and people had to go to the end of a line.

This. I don't understand why stores don't enforce the policy. So they piss off ONE customer. How about the kudos they'll get from the 10 people in line behind the douche w/50 items.

[jim]

Now that I know they don't enforce the express lane rules I will now be going to the express lane regardless of how many items I have. I get through quicker and I get to piss some people off. That's a win win right there.

[Bo Hart]

Our grocery store has so many express lanes, most of them are the checker-free lanes where you have to do it yourself. They have them double stacked at our place. In other words you have one line and then two checkout places back to back. I love those things because they only have one person who oversees that - you know hitting the 21 button for liquor, helping out people having problems etc.. It's simple as pie to just pretend to scan something and get it for free. I usually just do bread, can goods etc... but once I did an entire 12 pack.

Oh man, the self-checkouts are so amazing. There is never, ever a line for them. Every time I go to the grocery store or Wal-Mart I'm able to instantaneously check out because those are always available.

[AWvsCBsteeeerike3]

Self checkout with no lines are like a prize for being competent.

[jim]

Our grocery store has so many express lanes, most of them are the checker-free lanes where you have to do it yourself. They have them double stacked at our place. In other words you have one line and then two checkout places back to back. I love those things because they only have one person who oversees that - you know hitting the 21 button for liquor, helping out people having problems etc.. It's simple as pie to just pretend to scan something and get it for free. I usually just do bread, can goods etc... but once I did an entire 12 pack.

Oh man, the self-checkouts are so amazing. There is never, ever a line for them. Every time I go to the grocery store or Wal-Mart I'm able to instantaneously check out because those are always available.

Exactly. And you get half of your [expletive] for free.

[wart57]

Things were different 20 yrs ago when I was a cashier for Schnuck's. We could actually tell a person they had too many items. I even got to refuse to sell alchohol to a drunk dude who smelled like piss, yea, he threatened to kick my ass, but he could barely walk, so when I told him the cops were just outside he believed me and shut up and stumbled away.

[Molly]

Our grocery store has so many express lanes, most of them are the checker-free lanes where you have to do it yourself. They have them double stacked at our place. In other words you have one line and then two checkout places back to back. I love those things because they only have one person who oversees that - you know hitting the 21 button for liquor, helping out people having problems etc.. It's simple as pie to just pretend to scan something and get it for free. I usually just do bread, can goods etc... but once I did an entire 12 pack.

Oh man, the self-checkouts are so amazing. There is never, ever a line for them. Every time I go to the grocery store or Wal-Mart I'm able to instantaneously check out because those are always available.

Exactly. And you get half of your [expletive] for free.

Don't know how your self scan lines work jim but you can't get your stuff free here. If you don't scan something, you have to hide it on your person. The bagging area is weighted (is that a word?) and if you try to bag something that wasn't scanned the computer/register locks up and voice tells you to remove the last item from the bag and scan it.

[Fat_Bulldog]

jim is a dirty shoplifter.