ghostrunner wrote:Whoa, whoa, whoa...
Maddash went through a drive-thru.
And this is a lame rant. I say "that's it" all the time at the drive thru. It signifies that the order is finished and I'd like to not be asked if I'd like new product X to go with it. Emphasizing NO is totally cool. What good does it do to have them mess it up and waste everyone's time? And getting worked up over "i need?" Come on. You do need food. Maybe not in that form, but since you're hungry and in a drive thru, I'll allow it.
McDonalds, too. I had a craving, what can I say.
And it's just a mater of speaking to someone like they weren't a machine. There's really no need to be so clinical when ordering food. I mean, there's an actual human being on the other end.
There's just a ton of underlying meaning in the words we choose, how we say them, who we say them too... At the root of it, we're using language to persuade people to make choices that we want. So, for me, "need" is a somewhat aggressive word. There's an underlying agitation when you use "need" in a drive-thru. Almost threat like - "if you don't give me this item that I need, there are going to be consequences". And then you add on the halting use of words like NO. You're implying that you don't trust the person on the other end. And you cap off the conversation by preventing the other person from speaking to you - by ending with "that's IT" you're taking command of the conversation and saying I dictate what gets said, not you.
This is essentially how people interact with each other - lots of subtly, lots of things that go unnoticed on the surface but mean something in the subconscious. And it just boils down to treating people - through language - with the respect they deserve. I mean, while a perfectly effective statement in the technical sense, you'd never ask to see someones phone by saying "I need to see that, give it to me". The whole dynamic of the interaction would change and you'd probably never actually get to see the phone.
