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DirecTV

Posted: August 28 07, 6:51 pm
by Third Strike
Last week my DirecTV went to a blank screen with the message reading "Searching for Signal in Satellite 2". I called and scheduled an apointment for Friday afternoon.

The guy came Friday, as scheduled, and after fumbling around with my receiver for a while, and replacing the multi-switch in my basement, there was still no visual on my screen except for the same message. Finally the guy decided that since it had been raining earlier in the day, there was nothing he could do. He told me that he would come back first thing Saturday morning at 9.

9 O'clock rolls around...No guy
10 comes and goes...still no guy
Finally at 12:45, the guy shows up at my door, talking on his cell phone, comes in, hangs up after a minute or so, then tells me he needs to get up on my roof. I go downstairs, and he comes in and screws around with my receivers some more, and then declares the problem fixed. I turn on the TV and everything works.

This afternoon I come home and it is doing that same thing. I called DirecTV and hopefully someone will show up.

Does anyone working in the field have any idea what the problem is and if there is anything I can do to fix it?

Re: DirecTV

Posted: August 29 07, 6:30 am
by Hudler
Unplug the receiver, pull the card then put it right back in, wait 15 minutes ,plug the receiver back in. That's what I was told to do a couple of years ago and it worked.

Re: DirecTV

Posted: August 29 07, 9:10 am
by Molly
We had the same problem about a month ago. We didn't completely lose service but it would come & go like during a storm. And we weren't getting all the channels we are paying for. Turned out to be a part on the dish that needed replacement. We've had it for about 7 years.

They were going to charge us $70 for a service call until we [expletive] saying we were good paying, long time customers. Oh, and I also mentioned Dish Network :wink: