GatewayRedbirds.com

I signed up for MLB.tv Premium at the beginning of the year. I've had nothing but problems with it. I always launch my streams in a stand-alone media player, and, without fail, I always lose my connection. It happens two or three times a game.

Today I've missed the first five innings (and counting) because within the first inning I lost my feed, and now it's locked me out of my account. I've been waiting on the phone for customer service for 20 minutes... is there any end in sight!?

I then decided it might be a good idea to order Extra Innings. I strongly prefer that. I tried to call DirecTV to order it, but all I got is an automated message. It's a robot chick that uses voice-recognition software, but my cell phone is a piece of junk, and so she can't understand what I'm saying (because the audio quality is so muffled!).

I finally got through, and it said I need a land-based phone line connected to our receivers to access sports packages. We don't even have a land-based phone at our house! All three of us have cell phones. We already ordered NFL Sunday Ticket so I have no idea what the hell is going to happen with that.

As I was typing this I finally got through. Sounds like it was a site-wide crash that caused this problem for numerous people...

UGH. God I hate dealing with this crap over the phone!

Kyle wrote:I finally got through, and it said I need a land-based phone line connected to our receivers to access sports packages.

Isn't that just for ordering the service through your TV?

stlouie_lipp wrote:

Kyle wrote:I finally got through, and it said I need a land-based phone line connected to our receivers to access sports packages.

Isn't that just for ordering the service through your TV?

From my understanding you need a phone line physically hooked up to your receiver. This is required by law, so that they're able to accurately analyze where you're located in the country to be able to blackout certain areas...

It would be awesome if I heard wrong (does anyone know?), but I'm pretty sure that's what I read.

I go thru that with mlb.tv too from time to time. Every once in awhile, it tells me that I need to reenter my billing information incl credit card. Really sucks. I assume it also checks your IP address because when I was in St Louis, I was blacked out of Cards games despite the fact that my zip code means that the Rockies are my blackout team.

Kyle wrote:It would be awesome if I heard wrong (does anyone know?), but I'm pretty sure that's what I read.

I've never had a phone jack plugged into my receiver and I've had EI all year. No problems.

I also got MLB.tv for one month at the beginning of the year and my username and password still work. I definitely don't get charged for it either. I don't really like the quality, although it doesn't drop me as often as you. Probably because I usually just use it for the archives. When I do use it to watch live games a perfect gauge if peak Leverage Index would be when it decides to poop out. Always a fun time.

haltz wrote:

Kyle wrote:It would be awesome if I heard wrong (does anyone know?), but I'm pretty sure that's what I read.

I've never had a phone jack plugged into my receiver and I've had EI all year. No problems.

I also got MLB.tv for one month at the beginning of the year and my username and password still work. I definitely don't get charged for it either. I don't really like the quality, although it doesn't drop me as often as you. Probably because I usually just use it for the archives. When I do use it to watch live games a perfect gauge if peak Leverage Index would be when it decides to poop out. Always a fun time.

I've heard some strange stuff like that, too.

One of my buddy's bought it for a month and got it for the year.

Also, vh2k6 only bought Gameday Audio and yet he has access to all of the video archives...

ive reallyhad no problems with mlb.tv...two years now...though, i dont have the premium...just the basic